At FASHION HAVEN ORANGE LLC, we believe excellent service is as important as product quality. Our dedicated team is committed to providing professional, efficient, and friendly support throughout your entire experience.

1. Pre-Sale Support

Our customer service team is available to answer your questions about product features, specifications, and recommendations based on your needs.
Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)


2. Order & Delivery Assistance

Once your order is placed, our team will monitor the fulfillment and shipping process. You will receive updates and tracking information. If you have any changes or questions, we are here to help.


3. After-Sales Service

We provide prompt assistance with product setup, usage guidance, and troubleshooting.

  • Warranty claims covered under our 1-year warranty policy

  • Returns and exchanges handled within our return period

  • Replacement parts available for most models


4. Customer Commitment

  • Response within 24 hours on business days

  • Professional and courteous communication

  • Focused on resolving every issue efficiently


5. Contact Us

Email: [email protected]
Phone: 209-904-4256